Testimonials
Video Testimonials: reviews from actual Reliance First Capital customers telling of their experience with our firm:
Begin the
easy online
process today
You can trust your
Reliance First Capital
mortgage analyst because they've been put through rigorous testing and background checks by the Federal Government, State Governments and by our organization. Also, every one of our mortgage analysts are registered with the National Mortgage Licensing System (NMLS).
In addition, any information collected by our mortgage analysts are entered into and kept in our secure password-protected proprietary loan origination system, so you can be sure your information is safe.
Finally, you can verify our company by visiting:
HUD: click here
Company Web Site:
Licenses or Testimonials
Written Testimonials: reviews from actual Reliance First Capital customers who sent in letters, emails, posted online reviews, and/or completed Funded Loan surveys. Surveys below are listed in chronological order (newest first) as of February 28th, 2025 (unless otherwise noted). To read more testimonials from our customers click here. Compensation was not paid in exchange for any testimonial on this site.
Erick and Betty P. thank
Austin for his hard work
Betty P., PA
My husband and I are so grateful that we had the pleasure to work with Austin, I have never dealt with a professional person as he was to us. He was so pleasant , guided us through every process, that we needed to complete before the loan would go through, and then get the appraisal done, he was there for every step, we have never had a person like Austin to help us like he did, he worked so hard on our account, even if we had any question after closing during the week, and on weekends he was there, amazing personality. We just wanted to voice our appreciation for Austin Clayton, and to let you all know, what kind of a Mortgage Analyst you have working for you.. My husband and I would defiantly recommend Austin and Reliance First Capital. Again, thank you Austin, you’re the best…
Donna Titone and Tammy Kaur showcase flowers their customer
sent in appreciation for their efforts
Donald S., MA
I would like to express my appreciation for working with Donna Titone as my primary point of contact through my recent refinancing with Reliance First Capital. Donna is a consummate professional who was of great assistance throughout the process. She possesses what I call real-time communications skills and dedication, always available, on-point and very responsive. As with most refinancing processes, there were myriad underwriting demands and information corrections and research items along the way. Despite any administrative challenges, Donna was always straight forward, knowledgeable and focused on a successful outcome. When I became frustrated with multiple underwriting requests and near ready to pull the plug, she was encouraging and assisted in keeping things on track. I would recommend her without reservation to others, and am confident she will build a strong career with your or any organization.
Ritu Sethi and a special thank you sent to her by Yveline in appreciation
Yveline L., MD
Ritu is beyond "EXCEPTIONAL" from the start to finish she exhibits an unprecedented professionalism. She went above and beyond the call of duty. "Your attitude will determine your altitude". She has the A T T I T U D E and there is no scale to measure that. Well done! Keep up the good work.
Dave R. and family in front
of their new home.
Dave R., OH
Thank you @reliancefirstcapital and @azzamhomes for helping us. God blessed us with a great home and opportunity. Carlton and Michelle provided personal care. They both took ownership in their duties. It was a pleasure working with them both. Keep up the great work. Communication is vital.
Prometheus M. - GA
My husband and I had the pleasure of working with Rachel from Reliance First Capital, and she was AMAZING!!! She was ALWAYS VERY professional and caring at the same time!!! She ALWAYS stayed connected and kept us in the loop!!! The part that impressed me the most was, even though we decided to go with a different company, she STILL spent time on the phone giving us MORE information and insight!!! This is the character of someone who TRULY cares!!! I have passed her contact info on to family members because I KNOW I can TRUST her!!!
Jenna D. - VA
Alyssa helped us with all of our questions, made the process so easy for us to understand, navigate & make the best decision for our family. I highly recommend her & Reliance First Capital 🤗
Raymond D. - MA
A trustworthy and genuine professional. Lance is an outstanding Mortgage Analyst who truly cares about his clients. From the start, he was honest, helpful, and treated my wife and me like friends rather than just clients. He took the time to explain everything clearly and was always available to answer our questions. His dedication and integrity stood out, making the process feel much more personal. If you're looking for someone who genuinely has your best interests at heart, Lance is the one to call!
Ethel W. - TN
Joshua did an excellent job of explaining the process and keeping us informed throughout the entire process. Joshua, thank you so much for all your help throughout this process. You made this whole process informative and easy.
Phyllis S. - NY
Excellent experience. My husband and I worked with Michael Attanasio. Mike is the best there is. He's intelligent, can think outside the box, has a wonderful personality and is a true problem solver. Whenever we hit an obstacle, Mike was there to help us resolve it. Whenever I didn't understand something, Mike took the time to explain it to me. I cannot praise him highly enough. If you ever need a mortgage or home-related financing, go straight to Mike.
Countess C. - MD
Joshua provided excellent customer service.
Remy J. - NY
Extremely quick and professional. It was my 3rd time going through the process of obtaining a mortgage and it was definitely the smoothest one. Donna was on top of the whole process from the moment of initial application to the moment of closing. Extremely quick and officiant!!
Lettie H. - NY
Hands down medals to Oula. From our very first conversation, I felt confident in her knowledge and desire to help me achieve the best possible outcome. Oula exudes kindness. She was so transparent with each request. Lisa Accardi was very thorough but extremely helpful. She also made me feel comfortable and assured that she had my best interest as a priority. My first question was "what can you do for me?" These ladies took it from there and exceeded my expectations. They went far beyond what other lenders had offered. I am glad I did not take what I thought were good offers, but decided to return a call from 'Suzanne Horne'. Could you make it a 24-hour process? Just kidding! I have no suggestions. You exceeded any experience I've been a part of.
Kathryn A. - TN
Elizabeth is extremely professional but at the same time approachable. I feel we developed a friendship along the way because of the person she is. She listened to my needs and asked very good questions about my situation and what I wanted to accomplish. She put a package together in less than 24 hours and we worked together to massage it to align straight up with what I wanted to accomplish. She even provided guidance on how to gain and maintain a healthy financial future. I thank her for her insight and suggestions. SHE'S A KEEPER. When I clicked on the link to look at options for financing my phone blew up. Liz left a personable message telling me why she called but her attitude wasn't like the others who were brazen, almost demanding that I call them back. She was calm and relaxed instead of charging at the gate. She is the only person I called back and I'm so very glad I did.
Patricia B. - NC
Nicholas explained everything in terms that I could understand.
Robert M. - NY
Chad was great to work with.
Mary H. - TN
Andrew was excellent to work with for my loan needs.
Scott B. - TN
Rachel was great to work with, she was upfront and honest about everything. The loan process was smooth and Rachel kept me informed on all the steps. I would highly recommend anyone looking for a loan to give Reliance First Capital and ask for Rachel.
Gene S. - NY
To the best team ever, Ebonie, Michael and Courtney. They made this process smoothly and professionally. Thank you so much Reliance First Capital for the easy transition and next chapter in my life! This is my first time closing with Reliance First Capital and it was the smoothest experience working with Ebonie, Courtney, and Michael. This team made it possible for me to relax and not worry about the closing process and helped me achieve my financial goal... Thanks team!
Margaret I. - NY
Justin made my refinance experience as stress free as possible.
Lisa L. - NY
Christine provided me with the very best services and professionalism. She was extremely patient with explaining everything every step of the way. She explained my options and gave me valuable information so that I was able to make informed decisions to best meet my needs. The professionalism of everyone was exceptional. Everything went better than I had imagined.
Jocelyn P. - NY
Gary is so good.
David S. - IN
Great experience, Ndae knew what she was doing.
Jeffrey H. - NC
Good experience. Paul has been thorough and efficient in all aspects of the loan experience. Paul stayed in constant contact through the entire process. Great job!!
William M. - SC
Very nice and friendly.
Carlos W. - AL
Audrey is one of a kind.
Alexander S. - OH
I met Rachel at an open house early on in my home search and we kept in touch through the following months until I found the right house. She was a tremendous resource, guiding me through the application process, keeping everything on track, and even closing ahead of schedule. I had a great experience working with her and would highly recommend her and Reliance First Capital.
Andrey M. - OH
Janna was amazing: quick, precise and very warm. I would recommend her with blind eyes.
Inez S. - TN
Belinda Dewitt tried to help me from the start I appreciate her so much Keep up the good work.
Patricia D. - TN
Joshua communicated great with me and kept me informed with complete detail with every step.
Ken H. - TN
Ali was absolutely outstanding stayed on top of my refinance and my best interest every step of the way!!
Israel T. - NY
Excellent experience. Nick was so knowledgeable and attentive and made us feel comfortable. He always followed up and kept us on task. He was helpful and available throughout the whole process. We couldn't have asked for a better experience! Thank you Nick for everything!
Bridget H. - VA
The Reliance First Capital folks were very professional.
Edward J. - FL
Your services could not get any better, thank you.
Inna K. - OH
I would like to express my sincere gratitude to Reliance First Capital for their excellent service in providing financing for my home. The entire process was smooth and efficient, thanks to the professionalism and dedication of the team. A special thank you to Yana, Marta, and Marta for their outstanding support throughout the process. They were always available to answer my questions, provided clear guidance, and ensured that everything went seamlessly. Their expertise and friendly approach made this experience stress-free and pleasant. I highly recommend Reliance First Capital to anyone looking for reliable and professional financial services. Thank you once again for making my dream of homeownership a reality! Best regards.